Terms and Conditions
Last updated: 8/18/2025
1. Cancellation Fee
Clients must provide a minimum of 24 hours' notice for cancellations. If cancellation is made with less than 24 hours' notice, a cancellation fee will be applied. This ensures your reserved time slot can potentially be filled by another client.
2. Estimates
All price estimates are based on the initial information provided and the visible condition of the home at the time of service. Estimates are not final and may change depending on the actual state of the home.
3. First-Time Cleans
Initial cleaning sessions are priced based on the time and effort required to bring the home to company standards. Pricing for first-time cleans typically range depending on the condition and size of the space.
4. Payment
Payment is due on the day of service completion. A late fee may be added for unpaid invoices after 48 hours.
5. House Temperature
In warmer months, please ensure indoor temperature is set to 68–70°F during cleaning. If it exceeds 75°F, cleaning may be delayed or canceled, and a cancellation fee will apply.
6. Content Creation and Sharing
With your permission, before-and-after photos/videos may be taken for promotional use on our social platforms (e.g., Facebook, TikTok). No personal or identifying information will be shared.